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We do not ignore e-mails. If you e-mail us and do not hear back within 48 hours, it is likely because: 1. Our reply is in your e-mail's spam folder (most likely) 2. Our reply was silently blocked by your e-mail provider (less likely, but has been known to occur) If you think this is happening then trying contacting us from the forums or sign up for a free G-Mail or Yahoo account and try again Note: E-mails to customers using @btinternet.net (UK), @nate.com (South Korea) and @sohu.com (China) are blocked due to censorship at these providers. Even if you e-mail us first, our replies to you will be blocked. (And you won't receive any notification.) ![]() - Twitter - You can also contact us on Twitter. Our official account is @BLSStudios ![]() - Forums - Get help from us and fellow players. Sign up for a free account on our community forums. |
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